Privacy policy
Privacy Policy
Updated: March 2026
Floowa ("we", "us", "our") operates this website to give you access to our products and services (the "Services"). This website is hosted by Shopify, which enables us to sell our products to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, place an order, or otherwise interact with us.
By using our Services, you agree to the practices described in this policy.
What personal data we collect
We may collect the following categories of personal data:
- Contact information: name, billing address, delivery address, email address, and phone number.
- Order and payment information: details of products purchased and transaction history. Payment data is processed securely by third-party providers.
- Technical information and usage data: IP address, browser type, device information, and browsing behaviour via cookies.
How we use your data
We use your personal data to:
- process and fulfil your orders
- communicate with you about your orders
- provide customer support
- detect and prevent fraud
- improve our website and services
Sharing your data
We may share your data with:
- Shopify (platform provider)
- payment service providers
- shipping companies
- authorities, where required by law
We do not sell your personal data.
International data transfers
Your data may be transferred outside Austria and the European Union, including to the United States and Canada, in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at: contact@floowaco.com
Security
We take reasonable measures to protect your data; however, no system is completely secure.
Contact
Floowa
Email: contact@floowaco.com